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March 2005

by Stan Toler

Heads Up Leadership


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What is a good leader doing while the team is hard at work? Watching. While the team is busy with a task, the leader observes. When subordinates wrangle over a problem, the leader takes note of their conflict resolution styles. When the competition scores a victory, the leader not only notices but studies the results. Good leaders are always watching others.

But don't confuse watching people with doing nothing. Good leaders are keen observers — they're alert.

First, they watch the workers. They are alert to see who produces and who doesn't. They watch for weaknesses in order to strengthen them, and they watch for strengths in order to capitalize on them. Good leaders know the people on their team as if they were family members. Leaders are able to encourage, motivate, correct and challenge because they have stopped to look and listen to the people whom they lead.

Second, leaders study the process. They want to see what works and what doesn't. They are alert to tired methods and outdated machinery. They value the introduction of new routines for accomplishing established tasks. They know that a fresh approach can sometimes bring great results, and they are able to judge the right time to introduce it.

Third, leaders are on the lookout for new leaders. They notice those with potential and encourage their progress. Leaders know that by observing the interaction of teammates, they'll spot emerging leaders who have the potential to reach the next level. Leaders recognize the presence of other leaders before anyone else does.

Fourth, leaders watch the horizon. Leaders have their "ear to the ground," always alert for what's ahead. They read trade publications to understand the trends that affect their organization. They keep an eye on the opposition to know where and when they can compete and win.

Fifth, leaders watch themselves. They know themselves, their strengths and weaknesses. Their shortcomings never take them by surprise. They know what they don't know, and they've identified others who can complement their skill set. Effective leaders constantly inventory themselves so that they can improve.

Very little escapes the notice of good leaders — in the people, in the organization, in the competition or in themselves. The best leaders are out in front with eyes wide open.

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Stan Toler is a pastor, conference speaker, and television host. He is the author of the Minute Motivators series, The Secret Blend and more than 50 other books. You can visit his website at: www.stantoler.com.

 

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